Customer Service & Reputation Management Meet your customers’ needs—before they ask. Bring your great customer service online. Start where your customers do: your As a business owner, you’re no stranger to customer website service. You go above and beyond for your customers, Your website can make all the difference in a sale, and whether you’re helping them choose the perfect even in a customer relationship. Oftentimes, this is product or searching for answers to unexpected where your customers will begin their journey with your questions. As you know, great service sets you aside brand—whether you own a vegan juice bar or a second- from other businesses. It shows you’re trustworthy, hand boutique. So what happens when a customer has personable and helpful. But what about your customer a question about food allergies or size conversions, service online? From your social accounts to your but can’t figure out where to ask it? Take a moment to website, there’s always an opportunity to share visit your website. Now, imagine you’re the customer in proactive service with your audience. Here’s how. question. What do you do?